Shipping policy

Order Cutoff Time (Deadline for accepting orders): 5 PM Eastern Standard Time, New York (EST)
Order Handling Time (Processing time for orders): 1-2 business days (Monday to Friday)

Transit Time: 4-8 business days (Monday to Friday)

Total Delivery Time for Orders: 5 to 10 business days. (Monday to Friday)

Shipping costs: Free of charge within the United States.

Shipping Details
If you place your order before 5 p.m (Eastern Standard Time, EST, New York), we will start processing it the same business day. Your order will take 1 to 2 business days to process, and 4 to 8 business days to deliver.

Once your order has been shipped, you will receive a confirmation email indicating that your order has been accepted into our system.

Tracking your order
After you have placed your order, you will receive an email with a tracking number. You can track your order HERE.

Shipping costs
Delivery is free throughout the United States. Enjoy a hassle-free shopping experience!

Delays in delivery
We apologise for any delays that may occur due to circumstances beyond our control, such as holidays, weather conditions or high demand.

If your order is delayed, please allow an additional three business days before contacting our customer service team.

Cancellations
If you wish to cancel your order, please contact us as soon as possible at info@norles.com. Please make sure that you contact us before your order is processed, so that we can respond to your request.

Defective/damaged items
Your package has arrived, but there is a problem? If you have received damaged or incorrect items, please contact us at info@norles.com within 24 hours of receipt. Please include photos, your order number and a description of the problem.

We will endeavour to resolve the problem quickly.

Company Details:

Website name: Norles
Company name: Klyvo Invest LLC
Address: 16192 Coastal Highway, Lewes, Delaware 19958, Sussex County, USA
Email: info@norles.com
Phone number: +1 918 323 4433
Contact form: Click here
Customer service: Our customer service team is available from Monday to Friday, 9:00 AM - 5:00 PM (EST)
Response time: We aim to reply within 1-2 business days.